Privacy Policy

Last updated: 1 April 2026  

1. Data Controller  

Rallez Real Estate Consulting SL.
CIF: B22438832
Registered address: Camino Camoján 7, oficina 14, 29602 Marbella, Malaga
Email: hello@silencemarbella.com  

(Hereinafter, “we”, “our”, or “us”)  


2. Purpose of This Policy  

We specialize in assisting clients interested in purchasing property in Marbella, Spain. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our landing pages, advertisements, and contact forms.


3. Information We Collect  

Data you provide directly:

  • Name  
  • Email address  
  • Phone number  
  • Any additional information (budget, preferences, location interest, etc.)  

 

Data collected automatically:

  • IP address  
  • Device and browser information  
  • Interaction data (pages visited, clicks, forms submitted)  

 

4. How We Use Your Data  

We use your data to:  

  • Respond to your inquiry  
  • Contact you via phone, email, SMS, or WhatsApp  
  • Send relevant property opportunities in Marbella  
  • Provide personalized recommendations  
  • Send marketing communications (only with your consent)  
  • Improve our services and advertising performance  
  • Ensure security and prevent misuse  

 

5. Legal Basis for Processing  

If you are located in the European Economic Area (EEA), we process your data based on:  

  • Consent: when you submit your data and agree to be contacted  
  • Legitimate interest: to respond to inquiries and offer relevant real estate services  

 

Marketing communications (including WhatsApp and email campaigns) are based solely on your explicit consent.

 

6. Communications (Calls, Email & WhatsApp)  

By submitting your information, you agree that we may contact you via:  

  • Phone calls  
  • Email  
  • WhatsApp or similar messaging platforms  

 

These communications relate to your inquiry and, where consent is given, to marketing content.  

Please note that WhatsApp may involve data transfers outside the European Economic Area.

You may withdraw your consent at any time.

 

7. Data Sharing  

We do not sell your personal data.  

We may share your data with:  

  • CRM and marketing platforms (e.g., Inmobalia)  
  • Advertising platforms (e.g., Meta / Facebook)  
  • Email and communication tools  
  • Real estate partners or agents (only when necessary)  
  • Legal authorities when required  

All providers are contractually obligated to ensure confidentiality and data security.

 

8. International Data Transfers  

Some of our service providers may be located outside the European Economic Area (e.g., United States).  

In such cases, we ensure appropriate safeguards, including:  

  • Standard Contractual Clauses (SCCs)  
  • Compliance with applicable data protection regulations  

 

9. Data Retention  

We retain your data:  

  • As long as necessary to respond to your inquiry  
  • While there is a legitimate business relationship or interest  
  • Until you request deletion  

 

We may retain minimal data where required for legal compliance.

 

10. Your Rights  

You have the right to:  

  • Access your personal data  
  • Correct inaccurate data  
  • Request deletion  
  • Withdraw consent at any time  
  • Object to or restrict processing  
  • Request data portability  

 

You may also file a complaint with the Spanish Data Protection Authority (AEPD):  www.aepd.es  

To exercise your rights, contact: hello@silencemarbella.com  

 

11. Data Security  

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

 

12. Third-Party Links  

Our website or ads may contain links to third-party websites. We are not responsible for their privacy practices.

 

13. Changes to This Policy  

We may update this Privacy Policy periodically. Updates will be published on this page.

 

14. Contact  

Email: hello@silencemarbella.com  

Company: Rallez Real Estate Consulting SL